If Classix isn’t working, you may be experiencing a network connectivity issue, an issue with your device, or an issue with your Classix app. To get back to watching, first check if there is an error code or error message on-screen. If your issue has a code or message, enter that code or message into the search bar above. From there, you’ll be given steps tailored to the issue you’re seeing.

If your issue does not have an error code or message, search for the problem you’re experiencing on our Help Center home page. Example issues include seeing a black screen.